App / Live
These terms set out how your plusbingo account works — what we commit to, what you agree to, and where the boundaries are. Read them before you open an account, because using the platform means you accept what is written here.
These Terms & Conditions form the agreement between you and plusbingo the moment you register and continue to apply for as long as your account remains open. They cover everything from how you fund your account using GCash, InstaPay or PESONet, to how withdrawals are processed and how disputes are handled. Access to plusbingo depends on local law and is available only in eligible regions where such services are permitted. We may update these terms when regulations or platform features change. When that happens, the revised version is posted here with a notice on your account dashboard after login — continuing to use the platform after a change is posted means you accept the updated terms. If you disagree with any revision, the correct step is to contact support before making further transactions, not to continue playing and object later. All transactions processed through GCash, InstaPay or PESONet are subject to the limits and verification requirements shown inside your account at the time of the transaction. Those figures are live — check them in your account before you initiate a transfer rather than relying on a cached or shared copy of this page.
Not every interaction on the platform falls under the same rule. Understanding what these terms cover — and what they do not — keeps your account use clear and avoids disputes.
These terms apply to registration, login, identity verification, and any action taken while signed in. Account credentials are your responsibility; we act on instructions given from a logged-in session regardless of who initiates them.
Every deposit and withdrawal initiated through your account — whether via GCash, InstaPay or PESONet — is governed here. Transaction records visible in your account history are the authoritative log; raise any discrepancy with support promptly.
Game titles, odds, promotional copy and lobby content are provided by us or our content partners. These terms cover how you may use that content; they do not grant ownership or any right to reproduce it outside the platform.
Payment processors, network providers and device operating systems are outside our direct control. Their own terms apply to those legs of a transaction. We are not liable for delays or failures caused by third-party infrastructure once an instruction leaves our platform.
Your account is the primary record of everything that happens between you and plusbingo. You have the right to review every transaction, request corrections to account details that were recorded in error, and raise questions about how these terms are being applied to your account. To review transaction history, open your account dashboard after login — the ledger there lists deposits, withdrawals and adjustments with timestamps. If a transaction appears incorrect, note the reference number shown in the ledger and contact support with that reference before initiating further transactions of the same type. Account details such as your registered contact number or linked wallet identifier can be updated through the account settings screen; some changes require identity re-verification as shown in that screen. Any question about how a specific clause applies to your situation can be directed to our support team through the channels listed in the support section of this page.
Your full transaction history is accessible from the account dashboard after login. Every deposit and withdrawal carries a reference number and timestamp. Use those references when raising a question with support.
Update your registered contact information or linked payment identifier through account settings. Screens that require re-verification will show that step clearly before the change is saved.
If a clause in these terms is unclear or you believe it is being applied incorrectly to your account, contact support and quote the specific clause. We respond based on the current posted version of these terms.
You may request account closure at any time by contacting support. Any balance in your wallet at the time of the request is processed for withdrawal through your last verified payment method before the account is closed.
Questions about specific clauses or how they apply to your account should go to our support team directly. When you write in, include your account reference and the clause number or topic so we can respond precisely.
Open the chat widget from any page while signed in. It connects directly to our support team for account-specific questions.
Write to us with your account reference and the terms question. We reply to the registered email address on your account.
The Help Centre in your account dashboard lists common terms questions with our current answers. Check there first before raising a new ticket.
These terms are not a static document — they reflect how we actually operate the platform. Account security, data handling and retention periods are each tied to a clause in this agreement so you can trace the rule back to a written commitment.
Account data collected at registration and during identity verification is used only for account management and transaction processing. We do not sell account data to third parties. The data processing basis and retention period are stated in our linked Privacy Policy.
We use session and analytics cookies to keep your account session active and to understand how the platform is used. Cookie preferences can be managed through the settings panel accessible from any page footer.
Your account is protected by password authentication and, where enabled, a secondary verification step. We never ask for your password through chat or email. If you receive such a request, report it to support immediately using the contact steps above.
If you believe a change to these terms affects your account in a way not disclosed at the time of the change, contact support and reference the date the change was posted. We keep a version log and can provide the prior wording on request.
These are the questions we receive most often about how the Terms & Conditions apply to accounts and transactions on plusbingo.
They apply from the moment you complete registration and continue for as long as your account is open. Every session, transaction and support interaction is covered by the version of the terms posted at that time.
A notice appears on your account dashboard after login when the terms are updated. The updated version is also posted here with the revision date. Continuing to use the platform after a posted revision means you accept the changes.
Yes. All deposits and withdrawals processed through GCash, InstaPay or PESONet from your account are governed by these terms. The transaction limits and verification steps shown in your account at the time of the transaction also apply.
Open your account dashboard, locate the transaction reference and timestamp, then contact support with those details. Do not initiate a duplicate transaction before the discrepancy is resolved — that creates a more complex correction process.
Access depends on local law and is available only in eligible regions where such services are permitted. Check the account registration screen for the current eligibility conditions displayed there.
Contact support and request account closure. Any wallet balance at the time of your request will be processed for withdrawal to your last verified payment method before the account is closed. Support can confirm the steps specific to your account.